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Industrial Health Services Network, Inc.
P.O. Box 490
Hudson, WI 54016
(800) 880-4444
Copyright 2000

What is an Medical Review Officer (MRO), and why do I need one?
Although not always required, an MRO is an important part of an effective drug testing program.  An MRO is a licensed medical doctor who has special training in substance abuse.  Using an MRO helps to protect both the employer and the employees.  If a drug test is reported positive by the lab, the MRO reviews the lab results, makes sure the chain of custody procedures are followed, contacts the employee to determine if there are any medical or other legitimate reasons for the positive result.  For example, some prescription medications can cause a positive test result.  If this is the case, and if a doctor prescribed the medicine, the test is reported as negative.  Otherwise, the MRO reports the positive test result to the organization.  Only after the MRO has reached his or her final conclusion does the MRO report the result to the employer.

MROs are a required element of all drug testing mandated by the Department of Transportation.  

IHSN offers MRO services through our, MRO Services Department.  IHSN uses only certified MROs for reviewing test results.  You can learn more about our MRO services by viewing our drug testing programs, or by calling us at (800) 880-4444.

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