What
can IHSN do for me?
In a word:
Everything! IHSN is here to help you with all facets of your
drug testing programs. Whether you are a motor carrier
required to test under DOT regulations, a large or small company
looking for a new provider, or you're just getting your drug
testing program off the ground, we have solutions to meet your
needs.
Drug Testing Programs
IHSN offers the
following drug testing service packages:
Premier Service
Program
This program is designed for small to medium sized businesses that
do not have full-time staff who are professionals in the field
of drug testing. This is also a great value added
package for large companies looking to outsource their program
administration. This program provides a very high level of service
to keep your program running smoothly and reduce the time,
effort, and stress of self managing your program.
Small Fleet (Owner
Operator) Program
This program is designed especially to meet the needs of
owner-operators and other small motor carriers. DOT requires
owner-operators to be enrolled in a consortium pool for random
selections. IHSN’s Small Fleet Program is designed to
provide a comprehensive testing package including consortium
pooling for owner-operators and other carriers who prefer to
be in a consortium pool rather than their own company pool.
This service model provides a complete turn-key compliance
system for small companies at a fixed cost per year.
Random Selection
Services Only Program
This program is designed
for clients who only need random selection services. IHSNs sophisticated computerized random selection service
simplifies the management and employee list maintenance duties of your random selection
program.
Program Management
Tools and Supervisor and
Employee Training Programs
IHSN offers solutions to help you keep your supervisors
trained and up to date on all aspects of drug testing.
From running a program to reasonable suspicion training, to
manuals on performing collections, IHSN has the solutions to meet
your needs. IHSN also offers valuable training tools that you can use to train and
educate your employees.
A Helping Hand
IHSN's philosophy of customer service is very simple:
To treat others as we expect to be treated. We are
dedicated to helping you with all of your program needs - from answering
simple questions to developing complex drug testing policies and
answering difficult regulation questions. No matter what you
encounter, we'll be here to help.
24 Hour Emergency
Service
Customer service does not end at 5:00. When your
employee is involved in an accident at 3:00 in the morning and
you need to get him or her in for a drug test immediately, IHSN
is here to help. We don't just give you the name and
number of a local collection site that can help you. Our client services
representatives get on the phone to find,
qualify, and set up a collection site for you at any time of the
day or night. You can rest easy knowing that your unusual
situations will be taken care of with care and in compliance
with complicated DOT regulations if applicable.
Newsletter service to
keep you informed
All of IHSN's clients receive
IHSN's newsletter, IHSNews. Every month IHSNews will
provide you with key information concerning your drug testing
program, including regulation updates and more.
24 hour access to our Online
Compliance and Resource Center
This area of our website includes past copies of IHSNews,
drug testing regulations, common questions and answers, DOT
Interpretive guidance, instructions for running different
aspects of your program, resources for dealing with unusual
situations, and much, much more.
And it doesn't stop
there
Take a few moments to browse through our website and take a
look at our comprehensive products and services designed to meet
all of the needs of your workplace drug testing program.
Go back
to IHSN's Drug Testing Essentials
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